Track My Order
HOW TO TRACK YOUR ORDER
All orders will receive tracking numbers via email, typically around the 7th or 12th* day after their order is done processing in our system. The email you have on file when you place your order (or have it texted to you if you signed up for Shopify alerts at checkout!) will be how we issue your tracking number. In the United States, we offer our domestic shipping options via USPS or UPS at low flat rates. Most items usually come from our supply chain that's UK based. This is the only reason why there's a slightly longer wait, and it's the only way we can offer such good prices on all of our hype state-side. We are not responsible for order delays due to customs clearance and international mailing. We are slowly finding more reliable vendors state-side to help us speed up delivery process. We're well worth any wait though! Orders within the United States ship within 1-3 weeks. Orders outside the United States may take up to 4 weeks total.
Once you receive your tracking number, you can track its status via the email directly, or at: https://m.usps.com/m/TrackConfirmAction
Trust The Process:
- An order is placed with Godsey Supply, and two days pass to allow your bank and our bank to communicate the order fully.
- We allow our sellers 10 business days from the placement of the order to be shipped to our hubs for authentication. Any time over this grace period will concur a fee to their profile and result in a demerit against them. Repeated violations of this standard will result in a permanent ban from our selling platform.
- The item arrives to our authentication hub in 1 of 3 different locations. Our team of experts examine, compare, and properly sticker the pairs for shipment. They then are packed up carefully and shipped out in the order they are received. This process can take between 1-6 days truly depending on volume and how many shoes and items come in. (Sometimes over 100 a day.)
- The order is shipped out to you via the service you requested at checkout. Pick up and drop off times tend to be around 1-3:00 PM EST Monday-Friday.
- Your order arrives 1-3 days post shipment (or up to 8 for international orders) and you receive your parcel!
International shipping is also shipped via USPS INTERNATIONAL EXPRESS, but we recommend choosing UPS SIGNATURE CONFIRMED for orders over $300 or those shipping abroad. (Outside the United States)
Thank you for your understanding and patience. If you need to cancel your order for any reason post shipment, please contact us with sufficient order information so we can proceed. Any cancellations post shipment will not be accepted and must be returned to us. We are not responsible for return shipping costs and apologize for any inconvenience that may cause.
*Please allow us up to 21 business days (weekends excluded) to fulfill your order.