Delivery Information (Please Read)
We allow up to 30 business days for the arrival of ANY & ALL orders. In order to offer the prices we do, we must commit to BULK purchases at a time from our sellers and vendors. This also allows us to save on the extraordinary shipping costs that accumulate from the U.K. (Our primary vendors are located here.)
We run on a seven day rolling batch order process. What this means, is that we collect orders over the course of seven days and prepare the mass order for shipment from the vendors. If we do not collect enough orders to cover the mass shipping costs, we roll this order set into the next rolling batch cycle, or the next. We rely on volume alone to fulfill the majority of our orders.
If more than 30 business days pass for your order, you will be automatically refunded and your order will be canceled.
The email you have on file when you place your order (or have it texted to you if you signed up for Shopify alerts at checkout!) will be how we issue your tracking number. In the United States, we offer our domestic shipping options via USPS or UPS at low flat rates. Most items usually come from our supply chain that's mostly UK & Canadian based. (Orders from these countries tend to be shipped our rather quickly as you can imagine.) This is the only reason why there's a slightly longer wait, if there is one at all. We are not responsible for order delays due to customs clearance and international mailing. Orders within the United States & U.K. ship within 1-4 weeks. Orders outside the United States & U.K. may take up to 4 weeks total.
Express shipping services are available at an additional costs at checkout and are shipped within the time frame specified on the service you choose.
Once you receive your tracking number, you can track its status via the email directly, or at: https://m.usps.com/m/TrackConfirmAction
Trust The Process:
- An order is placed with Godsey Supply, and two days pass to allow your bank and our bank to communicate the order fully.
- We prepare a batch order from our vendors every seven days collectively.
- The item arrives to our authentication hub in 1 of 3 different locations. Our team of experts examine, compare, and properly sticker the pairs for shipment. They then are packed up carefully and shipped out in the order they are received. This process can take between 1-6 days truly depending on volume and how many shoes and items come in. (Sometimes over 100 a day.)
- The order is shipped out to you via the service you requested at checkout. Pick up and drop off times tend to be around 1-3:00 PM EST Monday-Friday.
- Your order arrives 1-4 days post shipment (or up to 10 for international orders) and you receive your parcel!
Our primary authentication hub is in the United States, Richmond, Virginia - and all items are professionally authenticated prior to being packed and shipped from here.
All products are packaged in a sturdy cardboard box and sealed with high quality security tape. You may have to sign for your order. We use ECO-SMART bio-degradable packing peanuts and SAFS Air Packets to protect your items. All boxes are sent from our hub in excellent condition and may or may not incur damage en route. This is especially a possibility for international shipments.
International shipping is also shipped via USPS INTERNATIONAL EXPRESS, but we recommend choosing UPS SIGNATURE CONFIRMED for orders over $300 or those shipping abroad. (Outside the United States)
Thank you for your understanding and patience. If you need to cancel your order for any reason post shipment, please contact us with sufficient order information so we can proceed. Any cancellations post shipment will not be accepted and must be returned to us. We are not responsible for return shipping costs and apologize for any inconvenience that may cause. (Exceptions are made in select circumstances and we will email you a return label.)
Orders may not be canceled within the first 25 processing days.
Once the item arrives for authentication you may cancel your order if necessary. Thank you for understanding. The item is essentially "paid" for upon purchase from the seller and we have to ship it back to them or purchase it from them directly if an order is canceled. This is the only way we can ensure a proper flow of business. Thank you for understanding.
*Please allow us up to 30 business days (weekends excluded) to fulfill your order.
*International orders (outside the United States) may take up to 30 business days. This is due to potential customs clearance times.
*Bulk orders over 10 items may require additional time.